Privacy Policy: Protecting Your Data

Your privacy is central to how we operate and design our services for trust.

Introduction to Our Commitment

cynelioravo is committed to respecting your privacy and protecting your information. This Privacy Policy explains how we collect, use, and safeguard personal data from visitors and users of our website in Australia.

By using our digital marketing website, you agree to our privacy practices. We ensure compliance with Australian laws, including the Privacy Act 1988 and all related obligations regarding your data rights.

What Data We Collect and Store

We collect information to provide, improve, and personalise our digital marketing and branding services to you.

Information You Provide Directly

  • Name, business or company details provided during sign-up
  • Contact information, such as your email address or phone
  • Messages or feedback submitted via our website forms
  • Inquiries regarding our solutions or consultation requests
  • Preferences set in your profile or communication choices

Automatic Data Collection Methods

  • Device data like IP address, browser type, and operating system
  • Website usage, including pages viewed and session timestamps
  • Cookies and analytics that help us optimise performance
  • Social media plugin and advertisement tracking data
  • Geographical region inferred from your connection location

How We Use Your Information

Your data enables us to tailor services, keep you informed, and deliver a high-quality, secure user experience.

  • Support and personalise your experience on our website
  • Respond to your inquiries and improve communication
  • Optimise website performance through analytics data
  • Deliver marketing, branding, and e-commerce updates
  • Comply with legal, security, or fraud prevention standards
  • Send notices or content based on your interests
  • Enhance service offerings and client support

Our Promise: We handle your data with the highest standard of care and transparency—prioritising privacy so you can interact confidently on our platform.

When and Why We Share Data

We only disclose information with your consent or when necessary to provide our services, meet legal requirements, or protect cynelioravo.com and its users.

Sharing With Service Providers

We work with trusted providers for analytics, hosting, or communication needs who comply with privacy standards.

When Required By Law

Disclosure may occur when lawfully required for investigations or court orders.

Anonymous Analytical Data

We share aggregate, non-identifiable statistics to measure performance.

Your Choices and Rights

You have legal rights to access, change, delete, or restrict how your data is used. We encourage you to contact us for assistance.

  • Request access to your information at any time
  • Correct or update your personal information
  • Ask for erasure of your account or details
  • Receive your information in a common format
  • Object to certain uses of your information
  • Request limits on how your data is processed

Contact us if you wish to exercise your rights related to your personal data or if you have questions about your privacy.

Protecting Your Information

We maintain robust security measures to safeguard your data from unauthorized access or misuse.

Technical Safeguards

  • Encryption of all sensitive data in transit and storage
  • Regular audits of systems and access controls
  • Continuous performance and security monitoring
  • Multi-factor authentication for administrator accounts

Organisational Safeguards

  • Staff training on privacy and security responsibilities
  • Strict user access controls across all systems
  • Incident response protocols for potential breaches
  • Regular privacy reviews and updating standards

How Long We Retain Data

We only keep your personal information as long as needed for operational, legal, and business purposes.

  • Account and registration details you provide
  • Preferences and communication history
  • Records of website communications
  • Transactional records for e-commerce use
  • Contact details used for outreach

After the retention period, your information is securely deleted or anonymised.

Transfers Outside Australia

If data is transferred internationally, we ensure suitable safeguards are in place as required by Australian law.

  • Standard contractual clauses for data processors
  • Transfers to countries with adequate data protection
  • Provider agreements aligned with Australian standards
  • Regular compliance assessments for vendors

Cookies and Tracking Tools

Our site uses cookies to improve usability, analyse traffic, and tailor content. You can manage preferences in your browser settings.

Types of Cookies Used

  • Needed for basic website operations
  • Used for analytics and performance monitoring
  • Customise your browsing experience
  • Enable features like saving your settings

You can control cookie use via browser settings at any time.

Updates to This Policy

Changes to our privacy practices will be updated here and, where required, communicated to users.

  • Email or in-app notifications of key changes
  • Notice posted on the website homepage
  • Update to the policy effective date
  • Clear explanation of policy changes provided

We encourage reviewing this policy regularly to stay informed.

How to Contact Us

For privacy questions, contact us through our details below.

cynelioravo

373 Bay Street, Port Melbourne, VIC 3207 Australia

Phone: +61277574351

Email: content@cynelioravo.com

Policy last updated: October 21, 2025

Effective as of October 21, 2025